Privacy Policy.

Your privacy is important to us.

Last updated: February 1, 2026

Information We Collect

We collect information you provide directly to us, as well as information automatically collected when you use our services.

Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Information: Profile photo, bio, and preferences you choose to share.
  • Payment Information: Credit card details, billing address, and transaction history processed through our secure payment partners.
  • Communications: Messages, feedback, and support requests you send to us.
  • Business Information: For business accounts, we collect business name, address, tax information, and service offerings.

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform, and actions taken.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Location Data: General location based on IP address, or precise location if you grant permission.
  • Cookies and Tracking: Information collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Service Delivery: Process bookings, manage memberships, and facilitate payments.
  • Communication: Send booking confirmations, reminders, and important updates about your account.
  • Personalization: Customize your experience and provide relevant recommendations.
  • Marketing: Send promotional messages about features and offers (with your consent).
  • Analytics: Understand how our services are used to improve user experience.
  • Security: Detect, prevent, and address fraud, abuse, and security issues.
  • Legal Compliance: Comply with legal obligations and enforce our terms.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With Businesses: When you book a class or purchase a membership, we share necessary information with the business to fulfill your booking.
  • Service Providers: We work with trusted third parties who provide services on our behalf, such as payment processing, email delivery, and analytics.
  • Legal Requirements: We may disclose information if required by law, subpoena, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with other parties when you give us explicit permission.

Data Security

We implement robust security measures to protect your personal information:

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL.
  • Secure Storage: Personal data is stored on secure servers with restricted access.
  • Payment Security: Payment information is processed by PCI-compliant payment processors and is never stored on our servers.
  • Access Controls: We limit access to personal information to employees who need it to perform their jobs.
  • Regular Audits: We conduct regular security assessments and penetration testing.

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Restrict Processing: Request that we limit the processing of your data in certain circumstances.

To exercise these rights, please contact us at privacy@igreat.com. We will respond to your request within 30 days.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the platform to function properly (authentication, security).
  • Analytics Cookies: Help us understand how users interact with our services.
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
  • Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@igreat.com

Address: iGreat Pty Ltd, Sydney, Australia

Data Protection Officer: dpo@igreat.com